It looks as if the finish has rubbed off, and the seat has less than 30K miles on it. Is this fixable? What would you do? Would Leather Master Scratch Away help?
The car is not longer under warranty. I have not cleaned the leather yet (recently), but I am pretty sure that the finish has worn off. Those white marks appear to be scratches, and the black mark looks like the finish has worn through to some kind of primer
The product you mentioned is for aniline dyed leathers, it will not work on this leather. This seat is pigmented coated leathers. The white marks are partial damage to the topcoat. The darker marks topcoat is missing and partial damage to the color coat. Therefore a topcoat repair will rectify the problem. This is the recommended sequence of procedure… 1] Prep clean to remove foreign contamination to the original OEM finish follows with cleaner to remove the sticky residue and acidify rinse to return the leather to its neutral pH of 3-5/6 chemistry integrity, to a healthy squeaky feel. 2] The entire panel will be fine sand with 1500 grit to smoothen the feel of the damage. 3] Matching luster topcoat gloss/satin/matte is applied and fine sand in between dry concentrating on the damage areas to even out the appearance. 4] Non-stick rub resistant protection will help to reduce wear to the leather with a classic leather scent. Roger Koh info@leatherdoctor.com
When looking for top coat you have a few choices: A] Elastomeric B] Acrylic C] Urethane And you should look for these features: 1] Aqueous or waterbased 2] Soft 3] Non-Yellowing 4] Excellent flow and leveling properties 5] Forms a flexible film coat with stretchability. 6] Recoatable 7] Sand able in between dry coats